Your Name:
Customer Support Voucher:
Your E-Mail address:
Your Operating system:
The problem/question:
Contact customer support....
Your Name:
Your E-Mail address:
The question:
Contact sales advice....
Your Name:
Request a security key....
The E-Mail address you used to purchase the product:
Your product code:
Please ensure you complete all 3 questions to avoid delay. We aim to reply within 24hrs.
The security key appears at random to prevent the distribution of illegal copies. You will only ever be asked for it once unless you copy your program to another machine.  The security key is not your product code which you were supplied with at the time of purchase. We apologise in advance for any inconvenience as a result of this, but it enables us to keep the price of our software down for honest users.  
Your Name:
Recent sales question....
The E-Mail address you used to purchase the product:
Your question:
Use this form if you have had difficulty with a recent purchase, missed a download link or have not received a product code. (A product key will be automatically sent to you within 24hrs, if you have not received it use this form)This is not a customer support contact form. 
Use this form to ask any pre-purchase questions about Bird Tick List
Use this form to ask any questions about using or installing Bird Tick List. You will need to have obtained a customer support voucher at the time of purchase to use this option; due to the current low price of Bird Tick list we cannot provide personal product support. 
To receive a reply please ensure you choose the correct form and type your e-mail address carefully.

We aim to reply to all e-mails within 24 hours of receipt, thank you for using Bird Tick List.
Your Name:
Request a free upgrade....
The E-Mail address you used to purchase the product:
Your product code:
Please ensure you complete all questions to avoid delay. We aim to reply within 24hrs.
Date purchased:
If purchased outside of advertised 'free' period why are you entitled to a free upgrade? (i.e competition winner):
Use this form if you want a free upgrade, this is usually when you purchased BTL less than a month ago and a new version has been subsequently released or you have been told by customer support you can have a free upgrade when one becomes available.
IMPORTANT; If you have not received a reply check your SPAM folder! and that you have used the correct form to contact us.